mylivecasino Terms & Conditions — Transparency is Our Foundation

These Terms & Conditions form a legally binding agreement between the mylivecasino platform and its users. They apply to any services accessed through the mylivecasino website, mobile app, or any other digital channel.

Mylivecasino provides online Sports Betting and casino gaming services to users in Bangladesh. The platform operates under an international licensing authority. Our goal is to deliver a safe, fair, and enjoyable experience to every member.

Mylivecasino reserves the right to update these Terms & Conditions at any time. Members will be notified of major changes via email or an on-platform notice.

To open an account on mylivecasino, you must meet the following requirements:

• You must be at least 18 years of age. We may request a government-issued ID to verify your age.
• Each individual may only register one account. If multiple accounts are found belonging to the same person, all accounts may be suspended.
• All details you provide when registering — your name, date of birth, mobile number, and address — must be accurate and belong to you.
• Registering an account under someone else's name or with false information is strictly prohibited.
• You are responsible for keeping your account password confidential. If you suspect any unauthorized access to your account, notify our support team immediately.

To ensure the security of financial transactions, mylivecasino follows an identity verification process known as KYC (Know Your Customer).

Before making your first withdrawal, you will need to submit one of the following documents:

• National ID Card (NID) — clear photos of both the front and back
• Passport — a clear photo of the information page
• Driving License — clear photos of both sides

Mylivecasino typically completes KYC verification within 24 hours. Withdrawal requests will remain on hold until verification is complete, though you can continue betting and playing games in the meantime.

Once verification is complete, you will not normally be asked to resubmit documents unless unusual activity is detected on your account.

Mylivecasino currently supports all major local payment methods, including Mobile Pay, Nagad, Rocket, and Dutch-Bangla Mobile Banking (DBBL).

• Minimum deposit: ৳200
• Minimum Withdrawal: ৳500
• Maximum Daily Withdrawal: Based on account tier (Standard to VIP)
• Deposit processing: Usually instant
• Withdrawal Processing: 5–30 minutes (for KYC-verified accounts)

Withdrawal requests are always processed to the same payment method used for the deposit. If multiple payment methods were used, the withdrawal will be made to the most recently used one.

Each bonus and promotion at mylivecasino comes with its own terms. By accepting a bonus, you are considered to have agreed to the applicable conditions.

General Bonus Terms:

• Each bonus has a specific wagering requirement, which is clearly stated on the bonus page.
• A specified wagering requirement must be met before any bonus funds can be withdrawn.
• Each bonus has an expiry period — if the wagering requirement is not met within that time, the bonus will be forfeited.
• Multiple bonus codes cannot be applied to a single deposit.
• Mylivecasino reserves the right to void bonuses if abuse is suspected.

For full details on voucher codes Voucher Page here.

All bets and games on mylivecasino are governed by a defined set of rules. Key rules include:

• Bet Confirmation: Once a bet is confirmed, it generally cannot be cancelled. Bets must be placed before the event starts or before the active market closes in live betting.
• Event cancellation: If a match or event is cancelled, the associated bet will be voided and the stake refunded.
• Odds Changes: The odds at the time a bet is confirmed are final. Any subsequent odds changes do not apply to previously placed bets.
• Maximum win limit: The maximum win per event is determined by bet category. Please refer to the Bets page for full details.
• Technical issues: mylivecasino will not be held responsible for missed bets due to internet disconnection or device issues.

In Live Casino games, the dealer's decision is final. Games will continue unless a video feed issue directly affects the outcome.

Mylivecasino is committed to maintaining a fair environment. The following activities are strictly prohibited:

• Creating multiple accounts to claim bonus benefits (multi-accounting)
• Placing low-risk bets to exploit bonuses (bonus abuse/arbitrage)
• Attempting to hack an account or gain unauthorized access
• Submitting fraudulent documents for identity verification
• Money laundering or any illegal financial activity
• Attempting to access another member's account or steal their information
• Placing bets using automated software or bots

Mylivecasino may temporarily suspend or permanently close an account for the following reasons:

• Suspected breach of Terms & Conditions or fraud
• Failing to submit KYC documents or providing incorrect information
• At the member's own request (self-exclusion)
• By order of a legal or regulatory authority

For any disputes or complaints, please first email support@mylivecasino.app or reach out via live chat. We aim to respond within 72 hours.

If a valid balance remains in your account at the time of closure and no terms have been violated, that balance will be returned through the standard process.

Mylivecasino believes that betting and gaming are purely a form of entertainment — not a source of income. That's why we take responsible gaming seriously.

On our platform, you'll find:

• Deposit Limit: Option to set daily, weekly, or monthly deposit limits
• Cooling-Off: Option to exclude yourself from gaming for a set period
• Self-Exclusion: Option to deactivate your account for an extended break
• Reality Check: Regular reminders of how long you've been playing

For more details, visit our Responsible Play View Page.

Mylivecasino treats the protection of your personal data as its highest priority. For full details on how your information is collected, stored, and used, please refer to our Privacy Policy.

In brief:

• Your personal information is never sold or rented to third parties.
• Information may be shared with specific partners only when required by law or for KYC verification purposes.
• All data is secured with SSL encryption.

Mylivecasino may update these Terms & Conditions, in part or in full, at any time. For significant changes, at least 7 days' notice will be given — via email or a banner notification on the platform.

Continued use of the platform after updated terms take effect will be considered acceptance of the new terms.

If you have any questions or comments about our Terms & Conditions, please contact our support team: support@mylivecasino.app